FAQ for Wildtan,Customer Service
2020 Wildtan Campaign Update:
The 2020 brand new design WILDTAN 1000w mid-drive motor hunting bike is still live. All the perks are VERY LIMITED QTY, first come first served.
For more details please click here.
 

FAQ for Wildtan

Adding to shopping cart does not mean that you have already got the quota. You need to pay the order ASAP to reserve you Wildtan. Quantity is limited, First come, first served!

Bikes Features

We have 4 listings of M-5600. And the super early bird offers the most discounts and is limited to the first 10 orders.
The 4 listings are the following.
Super Early Bird >> Early Bird >> Last Chance >> Normal Price
First come, first served.
We suggest that you check out the order of M-5600 for getting the quota of super early bird first. And then purchase extra accessories.

On July 1st, the Pre-order will be launched on time at 7:00 a.m. Western Time. First come first serve.

All the power we have marked is the rated power. Usually the maximum power will be bigger. Of course, there are some other brands that use the maximum power mark directly.

Yes! You can take the battery off and charge it in the house. Super convenient!

Of course! If you run out of power, you can ride it as your regular bicycle.We've geared up by introducing Shimano 9-speed gearing with improved easy-gear shifting. 36 teeth of front aluminum chainwheel and 11-32 teeth of rear stainless steel freewheel make your bike move forward easily even if it has no power.
However, with a 17.5Ah large-capacity battery, the wildtan can easily handle an estimated 60-70 miles long-distance riding per charge with PAS1.

Payment & shipping

We accept Paypal payment, Affirm financing, Credit cards and so on. Complete payment within 15 minutes, otherwise the order will be automatically canceled. One ID can only purchase one Wildtan. Know more payment info please check here: https://www.addmotor.com/art/payment-methods_a0025.html

The top speed of M-5600 is 30mph. It depends on driving resistance, terrain, your height and weight and so on.

Sure you can! M-5600 is strong enough to carry a rider whose height range of 5'10''-6'5'' and weigh 350 lbs.

This is decided where you want to ship. If your shipping address is Alaska, Hawaii and all parts of Canada, please consult us about the shipping cost in advance. Free shipping elsewhere in the United States.

For the first batch backers, M-5600 will be delivered in mid-August. Who place the order first will receive the bike first.

Due to the limited quantity of M-5600 in this batch, we do not accept telephone order for the time being. Of course, you can make an appointment for pick up by email or phone after order on our official website. Here: https://www.addmotor.com/products/wildtan
Our warehouse location:
4467 Rowland Ave.
El Monte, California,
The United States, 91731

General

In order to let you experience the wonder of 1000W, our EARLY BIRD has set the best value. Medical personnel and first responders, teachers, students, and active / former members of the military also have no discount.

85% of our bikes are assembled before they are sent out. The remaining front wheels, handlebars and pedals need to be assembled. And we have M-5600 assembly video, so you don't need to worry.

Please contact us first via sales@addmotor.com In order to arrange delivery as soon as possible, it is not recommended to change the order easily.

The Addmotor e-bikes comes with a 1 years limited warranty. Should you encounter some production related manufacturer’s defect during this time, we will take care of it according to our warranty. As many elements of a bike may get damaged due to normal cycling use/natural ware, we do not offer warranty on parts such as tires, disc brakes, chain, brake pads, etc. For more details, please contact our customer service department. Contact: support@addmotor.com

After you order, our bikes have been booked for you. 3.5% of the total order amount will be charged for refund.

Our Wildtan M-5600 is Brand New. Once in a life time.

Our pre-order event will last for a whole month until July 31.