Refund & Return Policy,Terms And Conditions
 
A message to our Addmotor friends:
 
All in-stock bikes listed on the website are ready to ship, once order, it will be shipped normally. We definitely want to acknowledge your support and trust.

 
Refund & Return Policy

   · 3% PayPal fee will be charged for cancellation of an order for a refund due to personal reasons after successful payment.

   · All Addmotor’s e-bike will be unreturnable after 14 days of receiving the bike.
   · If a return has been approved, the customer is in charge of properly packaging the bike, and returning to 4467 Rowland Ave. El Monte, California, United States, 91731. Any damages caused during the shipping due to the lack of packaging will be deducted from the refund. 
   · Return requirement:
      
· Less than 10 miles on the odometer.
      
· No major scratches or paint chips. Any attempt to hide scratches and chips will result in refund deduction.
      
· Depending on the bike(s)' condition, a restocking fee of 10 - 30% will be charged. Orders outside the continental United States may charge a restocking fee of up to 50%.
      
· Customers will need to pay for the shipping fee back to Addmotor’s facility.
      
· Please contact our technical support team for return/replacement instructions at support@addmotor.com or
        (888)6600868.